toucan team

Royal Albert Memorial Museum website


Exeter City Council


Website Redevelopment


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RAMM is Exeter's award-winning museum. Following a major multi-million pound refurbishment, it was awarded the prestigious Art Fund Museum of the Year in 2012. Since it reponed its doors in December 2011, over a million people have visted the museum, making it one of Exeter's most popular visitor attractions.


The website plays a key role in both promoting the museum and imparting information about the collections and their educational role. The site attracts a diverse range of visitors from across the globe. With so many stakeholders it is imperative that it is clear and easy to use, despite being a large and complex site.

From our initial meetings through to successful launch, Toucan kept us informed at each stage of progress and provided regular updates working closely with our staff. The site developed completely fulfilled what we had envisioned. The content management system allows our curators to publish new content/collections as and when required. We have had a lot of great feedback from colleagues and members of the public - the site has really engaged the users.

Rick Lawrence - Digital Media Officer, RAMM

The site is built in Wordpress and uses it's intuitive content management system. This allows museum administrators and curators to make updates quickly and easily at any time. The site boasts a wealth of features and functions and since it's launch several years ago, we have helped RAMM with many site developments and additions. This work is ongoing to ensure a great user experience for their many and varied visitor types.

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